Would you like some coffee while you wait?

I’ve found a new thing in the blog-universe. I know I’m waaaaaay late to the party. Cut me some slack, I’ve been busy.

It’s called a weblog ring or a web-ring. Anyway, it’s a moderated (usually) collection of similar weblogs. Some are just collected for convenience, others for the purpose of driving traffic to your blog (I guess because some people are smart enough to figure out how to make those Google ad things pay off.)

One that I’m going to try is Crazy Hip Blog Mamas. Because, well, I’m crazy. And a mom. And I have a blog. And one day about 6 years ago, somebody called me hip. Of course if you’d seen me Saturday night in that hot outfit, I think I definitely qualified as hip. (Maybe I qualified as hip just because I got my sorry butt out on a date…who knows.)

ANYWAY.

One thing many of these blog coops do is have writing “assignments” where they throw out a topic and everybody writes about it.

This week the CHBM blog carnival is “What was your first job?”

Uff da.
(side note: I am so completely delighted that wikipedia has an entry for “uff da” I can’t begin to express it!)
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Not counting babysitting, lawn raking and playing my accordion for New Year’s Eve parties at the nursing home (all of which I did before I was 16 years old) my first job was as a receptionist at an H&R Block office. My mom was a tax preparer and got me an interview with the district manager.

I was responsible for welcoming clients, handing out finished returns, ushering clients back to the preparers, keeping the office tidy and making coffee.

Now, H&R Block coffee is (or at least was) an interesting concoction. I’m a good Norwegian girl, so by 16, I knew personally what coffee was supposed to taste like, and sister, this wasn’t it, so in best do-bee fashion I was trying to “do it right.” Yeah. I made a HUGE error the first week by washing the coffee pot. How was I to know that the build up of coffee crude that made it impossible to see through the glass carafe was what gave this brew it’s “special sumpin“?

Lesson #1 from corporate America: we don’t care so much about “doing it right” as “doing it the way we’ve always done it.”

The other little tricky part was that I was the “router” for the walk in clients. Way back then, (I have no idea if this is still how the business works) preparers got paid additional money for each return they finished. So if a preparer was fast (and presumably good) they could make some serious $ during the 16 week tax season…if the walk-in clients appeared. So everyone was competing for these walk-ins.

I didn’t exactly get this concept right away, and being a good Libra, I was trying to be “fair.” As in “OK, Mr & Mrs Johnson, I know Preparer X is just sitting there, but he has an appointment coming in 15 minutes and Preparer Y is just finishing up with those people and he hasn’t had a walk-in yet tonight, so just hang tight for another 5 minutes and Preparer Y will be with you shortly.” About 2 hours into the first night, Preparer X took me into the back room and explained to me, between clenched teeth, I think, that if he’s “open” he gets the next return, even if he has an appointment coming in because he’ll start the return and finish it later.

Lesson #2 from corporate America: It’s not really about the clients’ needs, or even quality, it’s about volume.

It was also this same spring (of my sophomore year of high school) that I decided that I was tired of always arguing with the religion teacher at my Wisconsin Synod high school and that I would be transferring back to public school in the fall. I don’t know exactly how the two things are related, except that I remember a conversation with the religion teacher where he told me “I don’t know why you are working so hard with school and a job. You don’t need to get a job. All you need to do is finish school and then you will get married and have a family.”

Um. Yeah.


— — —
A year ago (or longer) on This Journey…

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A year ago (or longer) on This Journey…

— — —
A year ago (or longer) on This Journey…

6 Responses to “Would you like some coffee while you wait?”

  1. austere Says:

    Ahh the ways of the corporate world…unconsiously, did you steer walk in to people who were nicer? I think i would have played favourites allright.
    Mon Oct 09, 10:34:00 AM 2006


  2. Katy Says:

    These are reasons why I’ve lost all hope in the corporate world. Farming is looking very good right now.
    Mon Oct 09, 06:16:00 PM 2006


  3. notfainthearted Says:

    Austere, I TOTALLY played favorites. Especially, away from Preparer X…he was mean.

    Katy, I know what you mean. Funny how I had to learn those lessons over again in my late 30’s.
    Mon Oct 09, 06:27:00 PM 2006


  4. SKQBDOO Says:

    Oh my gosh, I made the same coffee pot mistake at my first job. I was so crushed when they got on to me for washing it. I spent hours cleaning that nasty coffee pot.
    Tue Oct 10, 09:18:00 PM 2006


  5. Belle Says:

    So very true about the corporate world….sad but true.

    Just here via the CHBM Carnival!
    Mon Oct 16, 10:54:00 PM 2006


  6. amaras_mom Says:

    My desk at my current job is very close to the coffee station. Great, if you don’t mind the constant interruptions from employees waiting for a fresh pot. Bad, if you hate the smell of burnt coffee. But I digress.

    My locale at work has taught me that no one ever washes the coffee pot. I was so outraged that I started washing it. No complaints on this end. But I am surprised to find out it’s common practice! Ewwww!

    here via the CHBM Carnival!!
    Wed Oct 18, 02:22:00 PM 2006


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11/18/08 Note: In preparation for being away from the computer for a while, I've turned off comment moderation because I want you to be able to interact with my guest posters. Be good while I'm gone kids!

Welcome to the new (and hopefully permanent) home of This Journey. It's good to have people walking along, especially during the bumpy parts. I can be contacted at not.fainthearted at gmail dot com. Or leave a comment!



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